Restaurant IT
POS networks, PCI compliance, and multi-location IT for NYC and NJ restaurants. Single concept, full-service, QSR, and ghost kitchens.
Common challenges
- POS uptime — every minute of downtime is lost revenue
- PCI-DSS compliance across cardholder data environment
- Wi-Fi for guests separated from POS network
- Multi-location consistency at low operational cost
- Kitchen display systems, online ordering integrations, third-party delivery
How we solve them
- PCI-segmented network with documented scope
- Redundant internet with automatic LTE failover
- Centrally managed Wi-Fi with separate guest and POS SSIDs
- 24/7 monitoring with on-call response during service hours
- Multi-location standardized stack for repeatability
Compliance support
- PCI-DSS v4.0
- State and local sanitation IT requirements (where applicable)
Software we support for restaurant clients
The line-of-business systems we manage, integrate, and troubleshoot for our restaurant clients — alongside the Microsoft 365 / Google Workspace stack underneath them.
- Toast
- Square
- Aloha
- Micros
- TouchBistro
- OpenTable
- Resy
We know what happens at 7:42 PM on a Friday
The POS is down, the line is out the door, and the corporate hotline is closed. That call goes to a senior engineer at Sage Solutions, not a ticket queue. For our restaurant clients, on-call coverage tracks service hours — not standard 9-to-5 — because that is when restaurants actually need IT to work. Reliable structured cabling and Wi-Fi are the foundation everything else sits on.
Stacks we support
POS: Toast, Square, Clover, Lightspeed, Aloha, Micros, Touchbistro. KDS: Toast KDS, Fresh KDS, custom screens. Online ordering: Toast Now, Olo, ChowNow, direct-to-Shopify. Third-party delivery integrations: DoorDash, Uber Eats, Grubhub via middleware. Music and signage: Pandora for Business, custom Sonos, digital menu boards. Reservations: OpenTable, Resy, SevenRooms.
PCI in plain English
PCI-DSS requires that cardholder data flows through a segmented, monitored network with controlled access. Our cybersecurity team delivers the documented scope, the network design, the change controls, and the quarterly external scan coordination. Your QSA still has to assess — we make sure they have nothing to write up. Security cameras and VoIP phone systems are scoped separately and deployed on their own VLANs so they stay out of PCI scope.
Related services
- Cybersecurity — PCI-DSS scope reduction, endpoint protection, and scan coordination
- VoIP — multi-location phone systems with on-hold music and reservations routing
- Structured Cabling — clean POS, KDS, and AP runs for new buildouts and renovations
- Wi-Fi Engineering — separate guest and POS SSIDs with proper coverage
- Security Cameras — kitchen, dining room, and entrance camera systems
Restaurant IT — case studies
From our work
Most-asked-for services for Restaurant IT
Ready for IT that does not surprise you?
A 30-minute call. No slide deck. We will tell you what looks healthy, what looks risky, and what we would do first.